Terms of Use
TERMS OF USE
1. TERMS OF USE OF THE WEBSITE AND OTHER SOCIAL MEDIA PAGES
This website is operated by Litholux. The use of our website and our social media accounts as well as your orders are governed by the following rules. The Terms of Use apply to any user of our website over the age of 18, to our partners or service providers. Your access to and use of our website and our social media accounts are governed by these Terms of Use and you must accept them. We reserve the right to update these Terms of Use at any time, in particular for legal or regulatory reasons or to allow our website and our social media accounts to function optimally.
2. YOUR ACCOUNT
You can browse our website and place orders as a guest. If you decide to open a customer account with us, you are responsible for ensuring that the personal data you provide to us is true, accurate and up-to-date. Please keep your password secret. We reserve the right to refuse service and/or close accounts without notice if you violate the Terms of Use or if we decide that it is in the best interest of Litholux to do so.
2.1 EVALUATIONS AND COMMENTS / TESTIMONIALS
Litholux is delighted that you share your experience with our products and services by giving us your feedback. We reserve the right to adapt your testimonials for reasons of length, spelling, etc. and to publish them in publications on our social media accounts and other communications for marketing purposes or to delete them at any time. Do not post inappropriate or offensive content on our Website and/or our social media accounts as our moderators will have to remove it. Likewise, do not use our website or social media accounts to post spam or promote your business.
2.2 INTELLECTUAL PROPERTY
Copyright and other intellectual property rights on all texts, images and documents on the Litholux website and social media accounts are the property of Litholux and may not be used without the express permission of this company. No reproduction of our website and social media accounts may be sold or distributed for commercial purposes, except for personal or editorial purposes with the mention © LITHOLUX.
2.3 APPLICABLE LAW AND CONTACT
These Terms of Use are governed by Swiss law and any dispute will be dealt with, in the absence of an amicable agreement, by the Lausanne District Court. If you have any questions, please contact us by email at info@litholux.ch or write to us at the above-mentioned postal address.
3. PRIVACY POLICY
Thank you for visiting our website and social media accounts. This Privacy Policy explains the type of personal data we collect on our website, in advertising campaigns or at events related to Litholux. It also describes how we use, disclose and protect this personal information.
3.1 SCOPE OF THE PRIVACY POLICY AND YOUR CONSENT
By browsing our website or providing us with your personal data, you agree to the rules described in this Privacy Policy. If you do not agree to these rules, please do not use or visit our website or provide us with your personal data. Litholux reserves the right to make changes to this Privacy Policy, which will be effective upon publication on this website. We will notify you of material changes, but please be sure to review it regularly.
3.2 PERSONAL DATA COLLECTED BY LITHOLUX
We only collect personal data that you are willing to provide to us, that result from your actions on our website and that we need to offer or improve our services, or for another legitimate reason.
Your personal contact details, such as name, first name, age, full address and email address, telephone number or gender.
Information relating to the opening of an account or your requests for information;
Payment information, credit cards and billing addresses;
Your comments and the content you generate, including photos, videos and personal stories that you share with us;
Your social media profiles;
Your preferences regarding our products.
We also use cookies and other tracking technologies that collect certain types of information when you interact with our website or open our emails, such as IP addresses, devices or browsing preferences. For more information, please see our Cookie Policy. We may collect personal data from third-party data aggregators (e.g. Google), promotional partners, public sources and social media platforms. This information may include personal data from your profile on a social network and which you authorize that network to share with us in accordance with their rules.
3.3 WHY DO WE COLLECT AND USE PERSONAL DATA?
We may collect and use your personal data for various purposes, including to:
create and access your user account and find your purchase history;
submit and complete your orders and purchases;
answer your questions or manage your participation in a competition;
contact you for marketing purposes with your consent or on the basis of your purchases;
combine it with third-party information in order to understand your needs and offer you a better service (e.g. personalization of the website, advertising targeted to your interests);
security and maintenance purposes, assessment, risk management, conflicts and archiving.
3.4 WHO DO WE SHARE YOUR PERSONAL DATA WITH?
We may disclose your personal data to service providers, business or logistics partners or authorities when required by law or in the event of a court order. We require these third parties, who may be based outside the country from which you accessed our website, to comply with all relevant data protection laws and security requirements relating to your personal data, usually by contract.
3.5 HOW IS YOUR DATA STORED, SECURED AND STORED
We take all reasonable technical and organisational measures to protect the personal data we hold against loss, unauthorised access or disclosure and against any other misuse. Your personal data will not be sold or disclosed to third parties, except as provided in the Privacy Notice. When the personal data we collect is no longer necessary for the given purpose, or for any legal reason, we destroy or anonymize it in a secure manner.
4 YOUR RIGHTS
4.1 HOW TO ACCESS AND REQUEST RECTIFICATION OF YOUR PERSONAL DATA
You may request access to the personal data we hold about you by contacting us at info@litholux.ch . You have the right to inform us if you wish to withdraw your consent, correct, update or delete your personal data in our files. To help us process your request, please provide us with your name and contact details. You may unsubscribe from receiving marketing communications at any time by clicking on the “unsubscribe” option or by contacting us at the following address: info@litholux.ch. You may also limit the use of tracking technologies (such as cookies, which you can set your browser to warn you before accepting, or you can simply set it to refuse them).
4.2 HOW TO CONTACT US
Litholux acts as the “data controller” for the personal data it processes under this Privacy Notice. Please contact us with any questions by email at info@litholux.ch.
5 COOKIE POLICY
Cookies are small text files that are placed on your computer by websites that you visit, so that information about your browsing on our website can be collected. We use the term “cookie” to refer to any technology that collects information from your device, in particular about the use of our website, device identification, IP address and browser type, demographic data or the URL of the page from which you came. We also use web beacons and pixels to allow us to count visitors who have viewed our pages or to read our promotional messages. They are not used to access your personal data without your consent.
“Strictly necessary” cookies are used in particular to:
remember information that you have entered when you browse our website;
identify you as a user logged in to our website;
remember the products that you have ordered when you access the exit page.
“Performance” cookies are used in particular to:
provide statistics on how our website is used;
study the effectiveness of our advertisements;
detect errors;
test the different designs of our website.
“Functionality” cookies are used in particular to:
remember your configurations (layout, language, preferences);
tell us if you are logged in to our website;
share information with partners to provide a service on our website.
“Targeting” cookies are linked to services provided by third parties, such as “Like” buttons and “Share” buttons. They are used in particular to:
link with social networks such as Instagram, who can then use information about your visit to target advertising to you on other sites;
provide information about your visit to advertising agencies to enable them to present you with advertisements that may be of interest to you.
You can disable all cookies via our preference center or your browser (information available at https://www.howtogeek.com/119458/htg-explains-whats-a-browser-cookie). Litholux reserves the right to make changes to this Cookie Policy, which will be effective upon publication on this website. We will notify you of essential changes, but please be sure to review it regularly.